Support

Clear answers for
the moments that matter.

Use the setup path in the app, then bring the store domain, request reference, browser, and failed action when you need help.

Layered blue 3D artwork01

Set up the program

Add your catalog, review default settings, and add the storefront block before opening submissions.

02

Understand a request

Open the request to review customer details, estimated value, status, and next action.

03

Bring useful context

Include your shop domain and request reference. Leave out customer details that are not needed.